Coxa Carry
Shipping and delivery
We want ordering from Coxa Carry to be easy, whether your next workout is just around the corner or on the other side of the world.
You get free shipping when you spend at least SEK 1,500. For orders under SEK 1,500, shipping costs SEK 49 within Sweden and SEK 99 to other countries.
Delivery at a glance
- Free shippingOn orders of SEK 1,500 or more
- Shipping within SwedenSEK 49
- Shipping to other countriesSEK 99
- CarrierWe ship with PostNord
- TrackingA tracking link is sent by email when your order leaves our warehouse
Shipping within Sweden
Shipping costs SEK 49 for orders under SEK 1,500. Orders of SEK 1,500 or more qualify for free shipping.
The available delivery options depend on the delivery address and the size and contents of the parcel. Smaller shipments may be delivered to your letterbox or door, while other parcels are sent to a PostNord service point.
The delivery options available for your particular order are shown at checkout.
Shipping to other countries
We deliver to the countries available in the online store's country selector. Shipping costs SEK 99 for orders under SEK 1,500 and is free when the order value is at least SEK 1,500.
Select the correct destination country before you start shopping. The final shipping cost is shown at checkout in the currency used for the selected market.
Delivery times vary depending on the destination and local transport conditions. Deliveries to countries outside the EU may be subject to customs duties, taxes or other import charges under the rules of the destination country.
From order to delivery
1. We receive your order
Once your purchase is complete, an order confirmation is sent to the email address you provided at checkout. Please check that the details are correct.
2. Your order is packed and dispatched
We process and pack your order as soon as possible. When the parcel leaves our warehouse, you will receive a shipping confirmation by email.
3. Track your parcel
The shipping confirmation contains a tracking link that you can use to follow your parcel's journey. You will be notified when the shipment is ready for collection or due to be delivered.
If your delivery is delayed
Delivery delays can occasionally occur after a parcel has left our warehouse. First, check the latest information using the tracking link.
If the tracking information has not been updated or the delivery is significantly later than expected, please contact us. Include your order number so we can help you more quickly.
If your parcel is damaged
If the parcel or its contents have been damaged in transit, please photograph both the packaging and the damaged product before discarding anything. Then contact our customer service team, include your order number and attach the photos.
Returns and right of withdrawal
To return an item, register your return through our returns portal. You will need your order number and the same email address used for the purchase.
In the returns portal, select the items you wish to return and follow the instructions. The available return options and costs are also shown there.
Always collect your parcel before registering a return. A parcel that is not collected and is therefore sent back is not considered a standard return.
If you have received an incorrect or damaged product, please contact us before registering a standard return.
Do you have questions about your order?
We are happy to help with questions about shipping, delivery or returns. Include your order number when contacting us so we can locate your order more quickly.