Frequently Asked Questions (FAQ)
Here you will find answers to the most common questions about our products, orders, deliveries, and much more. We’ve gathered all the information you might need to make your experience with Coxa Carry as smooth as possible. Can’t find what you’re looking for? Don’t hesitate to contact us – we’re happy to help!

Coxa Carry backpacks are ergonomically designed to relieve pressure on the shoulders and neck with their innovative carrying system that distributes weight on the hips.
They are designed for running, cycling, cross-country skiing, and other endurance sports where comfort and freedom of movement are essential.
Yes, Coxa Carry offers several models in different sizes, from small hydration backpacks to larger options for longer trips.
The backpacks use a waist belt system that fastens around the hips, reducing strain on the shoulders and neck and improving mobility.
Yes, all hydration bladders, soft flasks, and tubes are BPA- and PVC-free.
Rinse it with lukewarm water and mild dish soap after each use. For deep cleaning, use baking soda or cleaning tablets designed for hydration systems. A cleaning kit is also available for purchase.
We recommend that the liquid in the hydration bladder does not exceed 70°C.
Most models are water-resistant, but for complete waterproof protection, an additional rain cover is recommended.
Yes, you can buy spare parts such as tubes, mouthpieces, and hydration bladders separately.
Heat some water and submerge the mouthpiece and a part of the tube in the warm water for about 10 seconds. Then, easily pull off the mouthpiece and replace it with a new one.
Yes, you can attach a 150 ml soft flask to the side of the waist belt using Velcro for easy access during activity.
Follow these steps for the best fit:
- Place the backpack on your hips first and tighten the waist belt so it sits securely.
- Adjust the shoulder straps until the Coxa logo is in front of your sternum.
- Fine-tune with the front straps to ensure the backpack is stable and comfortable.
Use a Velcro patch:
- Attach one part of the Velcro to the tube.
- Place the other part of the Velcro on the jacket or race bib.
- This way, the tube stays in place and is easy to access during activity.
Yes, the design is unisex and adjustable to fit different body types.
- Hydration bladders for waist bags hold up to 1.2 liters.
- Hydration bladders for backpacks hold up to 2 liters.
Yes, but the system is optimized for Coxa Carry’s own backpacks and works best with them.
Several factors make elite athletes choose Coxa Carry:
- Ergonomic and weight-relieving carrying system – distributes weight to the hips, reducing strain on shoulders and neck.
- Increased freedom of movement – allows arm movement and breathing without affecting performance.
- Quick and smooth hydration access – easy-to-reach hydration without interrupting activity.
- Lightweight and stable fit – the backpacks sit securely without bouncing, even during high-intensity activities.
- Adjustable and unisex design – adaptable straps to fit all body types and needs.
- High quality and durable materials – built to withstand tough conditions.
- Used by top athletes worldwide – tested and approved for elite performance.
If your hydration bladder is leaking, check that the small red O-ring is correctly placed in the outermost groove at the bottom of the tube. Ensuring proper placement will prevent leakage.
Coxa Carry offers a warranty on its products. Contact customer support at customerservice@coxacarry.com for assistance with claims or repairs.